Thevmaxrider
Well-Known Member
All,
I was just going to send an email to this vendor, but after thinking about it I wanted everyone to know how really good this guy is. As some, or most, of you may have heard I had some problems at the drag strip last weekend. A part on my Max failed and did some damage to my stator. Sean Morley is the supplier I bought the part from and I immediately called him to let him know what happened and the failure mode of the part. My normal expectation is that a vendor might replace a part of theirs that failed, but Sean went above and beyond!! He not only replaced the part, but he also replaced the stator AND sent me all the gaskets I need to effect repairs!! Talk about customer service!!!
Sean,
I really appreciate the exemplary service you have shown me concerning any part that I have purchased from you. In this case I truly believe you went beyond the call of duty to make sure my bike got back on the road! It is great to know that vendors like you are out there and that we, the VMax community, can count on you to be an honest and open vendor!!..
BRAVO SIR!!:clapping:
I was just going to send an email to this vendor, but after thinking about it I wanted everyone to know how really good this guy is. As some, or most, of you may have heard I had some problems at the drag strip last weekend. A part on my Max failed and did some damage to my stator. Sean Morley is the supplier I bought the part from and I immediately called him to let him know what happened and the failure mode of the part. My normal expectation is that a vendor might replace a part of theirs that failed, but Sean went above and beyond!! He not only replaced the part, but he also replaced the stator AND sent me all the gaskets I need to effect repairs!! Talk about customer service!!!
Sean,
I really appreciate the exemplary service you have shown me concerning any part that I have purchased from you. In this case I truly believe you went beyond the call of duty to make sure my bike got back on the road! It is great to know that vendors like you are out there and that we, the VMax community, can count on you to be an honest and open vendor!!..
BRAVO SIR!!:clapping: