I have purchased my set of hard bags from fatmax last season and put over 3k miles on with them. Cannot imagine that he put more than one layer of clear coat on as any scuff went right down to the paint. Ended up rhino lining them instead of repainting. The retaining hinge when they are open is a small cable which is clamped on, ended up slipping out on mine. The locks are the small suitcase kind and ended up seizing up towards the end of the season. Nothing a little lube didn't fix. I had no problems/complaints from any of the passengers that rode. However they are probably the culprit on the scratches. Still think it is the best hard bag I have seen, for the price. I would have just put a couple of more coats of clear coat on the bags prior to installation (especially tops). They are very easy to get on and off but the brackets are not. The brakets look a little unseemly when the bags are off but it is nice to have them off when you want to push the bike.They are water tight and are secured well, though they do cause a wobble over 110. The inner bags he sells also come highly recommend as they give you a great way to pack without having the bike right there and then unpack after a trip.